Do we have to leave Google Workspace or Microsoft 365?
No. Almost every organisation in this sector runs on one of them, and Praxis works on top of what you already have — automation, access control, integrations, internal tools. Moving towards open-source, EU-hosted tooling you own is something Praxis can plan and carry out when you want it, staged and costed in advance. It is an option on the table, not a condition of working together.
What does a retainer actually cover?
A named engineer who knows your systems, on a predictable schedule: maintenance and support of what is running, a steady stream of small automations and changes inside the monthly envelope, access reviews, and the fractional tech lead work — vendor choices, architecture calls, reading someone else’s proposal before you sign it. It runs from €500 to €2,000 a month depending on how much infrastructure there is and how fast you need answers, rolling, with a three-month minimum.
Can you help us use AI without giving a vendor access to everything?
That is the point of the AI adoption work. It starts by separating what is genuinely a job for a model from what is a deterministic script somebody mislabelled, then designs least-privilege access — a scoped service account against a named folder rather than a broad OAuth grant over the whole workspace — and ends with a short written AI-usage policy you can put in front of a funder or a board. Pilots come after that, not before.
How much does it cost to automate something?
A scoped automation project runs €1,500 to €6,000 and takes one to four weeks, depending on how many systems have to be touched and how cooperative they are. Inside a retainer, automations come out of the monthly envelope rather than being quoted one at a time, which is why most organisations end up there.
How much does a supporter CRM migration cost?
A CiviCRM setup with data migration sits in the €3,000–15,000 build range, depending on how many systems the data is coming out of and what state it is in. Most first migrations land between €5,000 and €8,000. The price is fixed before work starts, and if the scope genuinely cannot be known yet, the honest answer is a €1,500–3,500 diagnostic that makes it knowable.
How long does a project take?
Praxis runs at three days a week, and every timeline reflects that rather than a full-time fantasy. A diagnostic is two calendar weeks. An automation project is one to four. A €5,000–8,000 build is four to six. Those dates go in the statement of work, so underpromising on speed is the deal rather than a surprise.
Do you work with political parties, or only NGOs?
Both, plus civil society organisations and independent media. The boundary is political rather than sectoral: Praxis works with progressive movements. That is also why a client can hand over supporter data without wondering who else is on the books.
We do not know what we need yet. Where do we start?
With a diagnostic, or with a thirty-minute call that costs nothing. If the call is enough to answer the question, you get the answer and no invoice — including "this is not a job for us, talk to these people instead".
What happens if we stop working with you?
You keep everything and it keeps working. Code in your repository, credentials in your accounts, hosting in your name, automations running inside your own workspace, documentation written for your staff rather than for engineers. Being able to leave is designed in, because lock-in is not a retention strategy here.
Do you work with organisations outside the EU?
The focus is the EU, and any infrastructure Praxis operates runs on EU-hosted, EU-jurisdiction providers. Organisations based elsewhere but operating in the EU, or serving diaspora communities from the EU, are a normal fit. Anything that requires supporter data to be moved outside the EU is not.